Returns & Exchanges

MINISFORUM offers a 30-day return window for all high-performance mini PCs to ensure your complete satisfaction with your technical hardware. Products must be returned in their original packaging with all included accessories and documentation to qualify for a full refund.

Return Process

• 1.
  Initiate a Request

  Contact our support team at [email protected] with your order number and the specific reason for your return to receive a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare the Package

  Securely pack the device in its original box, ensuring all power adapters, cables, and mounting brackets are included to avoid restocking fees.

• 3.
  Ship the Item

  Affix the provided shipping label or use a trackable shipping service to send the package to our designated return center, keeping your tracking number for reference.

• 4.
  Inspection and Refund

  Once our technicians verify the hardware condition and serial number, your refund will be processed to your original payment method within 5-7 business days.