Frequently Asked Questions
Everything you need to know about your MINISFORUM mini PC experience.
What is the standard shipping time for international orders?
Most orders are processed within 1-2 business days. Depending on your location, standard international shipping typically takes 7-15 business days via DHL, FedEx, or local postal services.
Do MINISFORUM mini PCs come with a warranty?
Yes, all our mini PCs include a 2-year limited warranty covering hardware defects. Accessories and peripherals are covered by a 1-year warranty period.
Can I upgrade the RAM and storage on my device?
Most MINISFORUM models are designed with upgradeability in mind. You can typically expand the DDR memory and M.2 SSD storage by removing the bottom panel, though we recommend checking your specific model's manual for compatibility.
What is your return policy for unsatisfactory products?
We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return the product in its original packaging within 30 days of delivery for a full refund.
Are the operating systems pre-installed and activated?
Yes, our mini PCs come with Windows 11 Pro or Home pre-installed and globally activated. We also ensure our hardware is compatible with popular Linux distributions like Ubuntu and Manjaro.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and localized payment options like Klarna or Affirm depending on your region.